Front Desk Receptionist — Blue Rain Wellness, Burlington

Blue Rain Wellness is a busy massage and acupuncture clinic in Burlington, with a professional setting and a steady flow of clients. We are looking for a part-time front desk receptionist to be the welcoming face of the clinic and keep the day running smoothly.

The role:
- Greet clients, check them in and out, and handle bookings, changes and cancellations in our scheduling system
- Make confirmation calls and follow up on unconfirmed appointments
- Take payments (debit, credit, cash, e-transfer) and help with insurance direct billing
- Keep the daily operations sheet accurate and up to date
- Open and close the clinic, and help with light housekeeping and laundry between appointments

Hours:
- 10:00 AM – 7:30 PM (30-minute unpaid lunch)
- Part-time, 2–3 days a week (days to be arranged; clinic is open Mon–Sun, 10:00 AM – 8:00 PM)
- Working weekends is possible

What we need:
- Strong communication skills — clear, warm and professional with clients in person, on the phone, and by email and text
- Detail-oriented — accuracy matters here: names, times, payments and insurance details must be right
- Strong computer skills — must know Microsoft Excel and Word; booking software and email learned quickly
- Reliable and punctual; able to work a full 9-hour day at the desk
- Able to handle cash and card payments accurately

Nice to have, not required:
- Front desk experience preferred; clinic or medical office experience and insurance billing experience also welcome
- Training will be provided — clinic experience is not a must

Pay: $18–$20 per hour
Location: Unit 7, 2201 Brant Street, Burlington, ON
How to apply: Email your resume to bluerainwellness@gmail.com
Blue Rain Wellness — bluerainwellness.ca