Job Title: Bookkeeper & Front Desk Administrator
Location: IQ Tennis & Pickleball Centre
Position Type: Full-Time

About Us
IQ Tennis & Pickleball Centre is a high-energy athletic facility offering premier court experiences, group bookings, and retail services. We are looking for an organized and reliable Bookkeeper & Front Desk Administrator to handle routine financial administrative tasks, customer payment follow-ups, and daily reception duties.

Key Responsibilities

Bookkeeping & Administrative Tasks
-Recurring Billing: Create, schedule, and process recurring membership and program fees.
-Payment Tracking & Collections: Track failed payments and reach out to clients to collect outstanding balances.
-Third-Party Invoicing: Assist with third-party invoicing and record-keeping for partner organizations (schools, ESSC).
-Cash Box Reconciliation: Count and reconcile the cash box on a weekly basis.
-Office Supplies & Purchases: Manage minor office purchases within an established budget.

Front Desk & Reception Duties
-Group Reservations: Take phone calls for group bookings, answer general inquiries, and charge clients over the phone.
-Front Desk Retail Monitoring: Ensure ring up and log all retail sales, including balls and racquets.
-Stringing Service Administration: Record, track, and process payments for on-site racquet stringing services.

Qualifications
-Background or training in basic bookkeeping, billing administrative work, or office administration.
-Proficiency with billing software, POS systems, and spreadsheets.
-Professional and pleasant phone manner for bookings and direct payment follow-ups.
-High level of accuracy, detail orientation, and trust.

How to Apply
Please send your resume and a brief intro to iq101971@gmail.com or drop it off in person at the front desk at IQ Tennis & Pickleball Centre (9230 163st).