Job Opportunity: Front Desk Associate
Locations: Two nearby hotel locations (access to a reliable vehicle is an asset)

Compensation: SIN only / Direct deposit (No cash positions)

Training: Comprehensive, paid on-site training will be provided for all operational duties.

Commitment to Hospitality: Genuine warmth, enthusiasm, and a strong guest-first mindset are essential assets for this role.

Position Overview
We are looking for a reliable, professional, and customer-focused Front Desk Associate to join our team. In this role, you will serve as the welcoming face of our properties, ensuring every guest enjoys a seamless, comfortable, and memorable stay.

Whether you are greeting new arrivals, managing daily room inventory, or coordinating with our housekeeping team, your attention to detail and dedication to service excellence will directly contribute to our high standards of guest satisfaction.

Key Responsibilities
Guest Check-In & Check-Out: Process arrivals and departures efficiently, verify guest identification and reservation details, handle payment processing, and issue room keys with a welcoming demeanor.

Guest Services & Satisfaction: Act as the primary point of contact for guest inquiries, special requests, and feedback. Proactively resolve any concerns with empathy and professionalism to ensure total satisfaction.

Room Inventory Management: Monitor live room availability, block rooms according to specific guest preferences, and track room status updates in real time using property management systems.

Housekeeping Coordination: Communicate closely and continuously with housepersons and cleaning staff to report early check-ins, late check-outs, room readiness, and any maintenance requirements.

Administrative Duties: Maintain accurate shift logs, balance daily transactions, handle incoming telephone inquiries, and manage secure guest communications.

Qualifications & Requirements
Hospitality Mindset: A natural inclination toward guest service, patience, and professional problem-solving. Prior customer service experience is strongly preferred.

Communication Skills: Clear, polite, and effective verbal and written communication in English.

Flexibility & Mobility: Ability to occasionally commute between two nearby hotel locations. A personal vehicle is considered a strong asset for scheduling flexibility.

Work Authorization: Must possess a valid Social Insurance Number (SIN). Please note: This is strictly a formal payroll position; no cash jobs.

Reliability: Dependable attendance, punctuality, and the ability to maintain composure in a fast-paced environment.

What We Offer
Full Training Provided: No prior hotel software experience is necessary; we will train the right candidate on all systems and procedures.

Professional Environment: A supportive workplace that values teamwork, open communication, and career growth in hospitality.

If you are dedicated to delivering exceptional guest experiences and eager to grow within the hospitality industry, we would love to hear from you. Please submit your application to be considered for an interview.

How to Apply:
Please send your resume to parikshitmaniya2002@gmail.com or attach it to your OKz.ca application.