Dispatch Coordinator

Company: Safron logistics
Industry: Transportation & Logistics
Job Type: Full-time
Location: Mississauga, ON

Job Summary-

We are seeking a highly organized and detail-oriented Dispatch Coordinator to join our growing transportation and logistics team. The ideal candidate will be responsible for coordinating daily dispatch operations, tracking shipments, communicating with drivers and customers, and ensuring timely deliveries. This role requires excellent communication, problem-solving, and multi-tasking skills in a fast-paced environment.

Key Responsibilities-
Coordinate and dispatch drivers efficiently to meet delivery schedules.
Monitor and track shipments from pickup to final delivery.
Maintain regular communication with drivers regarding routes, delays, and delivery updates.
Provide exceptional customer service by responding to customer inquiries and resolving issues promptly.
Schedule pickups and deliveries while optimizing routes and equipment utilization.
Update dispatch software with accurate shipment and driver information.
Prepare and maintain dispatch records, reports, and documentation.
Coordinate with staff, customers, and carriers to ensure smooth operations.
Handle unexpected delays, route changes, and emergency situations professionally.
Ensure compliance with company policies, transportation regulations, and safety requirements.
Perform additional administrative and dispatch-related duties as assigned.

Qualifications-
Previous experience as a Dispatch Coordinator, Dispatcher, or in a transportation/logistics environment is preferred.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Ability to multitask and work effectively under pressure.
Strong problem-solving and decision-making abilities.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Experience with transportation management or dispatch software is an asset.
Ability to work independently and as part of a team.
High attention to detail and accuracy.

Skills-
Dispatch coordination
Shipment tracking
Customer service
Driver communication
Route planning
Time management
Data entry
Multitasking
Teamwork

Benefits-
Competitive salary
Paid vacation
Supportive team environment
Opportunities for career growth
On-the-job training

If you are a motivated individual with strong communication skills and experience managing dispatch operations, we encourage you to apply and become part of our transportation and logistics team.

Please e-mail your resume to nalani@safronlogistics.com