JOB DUTIES



Staffing Placement SOP

1. Client Requirement Intake

* Receive job order from client.
* Confirm:
* Job title
* Duties and responsibilities
* Required qualifications
* Work location
* Shift schedule
* Pay rate
* Start date
* Contract length
* Obtain signed service agreement if required.
* Create job requisition in ATS/CRM.

2. Candidate Sourcing

* Post job advertisements on job boards and social media.
* Search internal database and talent pool.
* Conduct LinkedIn outreach and referrals.
* Review applications and resumes.

3. Candidate Screening

* Review resume against job requirements.
* Conduct phone/video screening:
* Experience
* Availability
* Work authorization
* Transportation
* Wage expectations
* Document screening notes.

4. Interview Process

* Schedule candidate interview.
* Assess:
* Skills and qualifications
* Communication
* Reliability
* Cultural fit
* Complete interview evaluation form.

5. Reference & Background Checks

* Verify employment history.
* Contact professional references.
* Conduct background checks if requested by client.
* Record results in candidate file.

6. Client Submission

* Prepare candidate profile.
* Submit:
* Resume
* Interview summary
* Availability
* Wage expectations
* Follow up with client within 24–48 hours.

7. Client Interview Coordination

* Schedule interview between client and candidate.
* Confirm date, time, and location.
* Provide interview preparation guidance.
* Collect feedback from both parties.

8. Offer & Placement

* Confirm offer details:
* Pay rate
* Schedule
* Start date
* Employment type
* Obtain candidate acceptance.
* Send confirmation to client.

9. Onboarding

* Complete employment paperwork:
* Tax forms
* Direct deposit
* Employment agreement
* Health & safety documentation
* Provide orientation and site instructions.

10. First-Day Follow-Up

* Contact candidate before shift starts.
* Confirm attendance with client.
* Resolve any issues immediately.

11. Post-Placement Follow-Up

24 Hours

* Confirm candidate attendance and performance.

1 Week

* Obtain client and employee feedback.

30 Days

* Conduct retention review.
* Address concerns proactively.

12. Documentation & Compliance

* Maintain candidate records.
* Update ATS/CRM.
* Store signed documents securely.
* Ensure compliance with employment standards and privacy regulations.

Key Performance Indicators (KPIs)

* Time-to-fill
* Submission-to-interview ratio
* Interview-to-hire ratio
* Fill rate
* Employee retention rate
* Client satisfaction score
* Candidate satisfaction score

This SOP works well for temporary, contract, and direct-hire staffing placements.

CALL AT 647-864-5945