Customer Service & Rental Coordinator View full photo
$24

Customer Service & Rental Coordinator

Lethbridge,
Posted 1 hour ago
Description
Customer Service & Rental Coordinator
Strait Way Rentals – Coaldale, AB
Full-Time | Year-Round

Strait Way Rentals is looking for a reliable, motivated individual to join our growing team. If you enjoy helping people, working in a fast-paced environment, and being part of a supportive team, we want to hear from you.

About Us
At Strait Way Rentals, we focus on providing fast, friendly, and helpful service. We believe in treating customers like neighbors. Our team values kindness, teamwork, honesty, and a strong willingness to help.

What You’ll Do
Answer incoming phone calls and assist customers

Book and schedule equipment rentals

Help customers choose the right equipment for their projects

Prepare rental agreements and paperwork

Respond to email and online inquiries

Coordinate deliveries and pickups

Follow up on rentals and returns

Support daily office operations (receiving pallets and packages)

What We’re Looking For
Positive attitude and strong communication skills

Dependable and willing to learn

Able to adapt in a fast-paced environment

Takes initiative and follows tasks through to completion

Enjoys working as part of a team

Experience
No experience required — we’re happy to train the right person. We’re looking for someone interested in long-term growth, not just a job.

Must be able to understand and speak English very well.

What Success Looks Like (After 90 Days)
Confidently managing daily responsibilities

Providing excellent customer service

Keeping up with workflow with minimal supervision

Taking ownership and contributing to team success

Identifying ways to improve processes and customer experience

Compensation
Wage is based on experience, performance, and the value you bring to the team. Raises are based on growth, initiative, and contribution.

Dress Code
Clean, practical workwear suitable for both office duties and walking through the equipment yard. (No sweatpants, pajama-style clothing, or unsafe attire.)

Apply Today
Send your resume to: Chloe@straitway.ca
Call: 403-345-2045 for questions

When you call, please mention you found this ad on OKZ.ca

Share: Facebook Twitter ID: 131831314

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