Harley-Davidson Motorcycles of Edmonton is looking for a new member to join our team!
Fun & Exciting Retail Environment. Great Product & Great People!

Major Duties and Responsibilities:

Provide superior customer service to both internal and external customers.
Greet customers immediately, in a courteous and friendly manner.
Handle telephone transactions quickly, and courteously.
Notify customers ASAP of any changes, delays, or additional work needed. Avoid setting high customer expectation levels in situations where expectations are not likely to be met.
Sell additional services by pointing out service specials or additional work needed.
Open & close all customer paid, warranty, and internal repair orders.
Follow procedures for quick & efficient handling of warranty items, including tagging and proper storage of these items.
Become familiar and efficient with all phases of the computer system required for service & parts management.
Review work-in-progress to ensure quality and timeliness.
Perform cashier functions

Qualifications & Job Requirements:
Outgoing, friendly personality and superior communication & customer service skills.
Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Experience with Point-of-Sale and Parts & Service management computer software or the ability to quickly learn due to general knowledge & experience with computers.
Current Motorcycle license an asset but not necessary


We offer competitive wage, benefits, RRSP Plan & unbeatable staff discount!

Please reply with resume. Only qualified applicants will be contacted.
koreen@hdedmonton.com

7420 Yellowhead Trail
Edmonton, Alberta