We are seeking a dynamic and experienced Operations Manager to oversee our daily operations and ensure the efficiency of our Club. The ideal candidate will be responsible for managing a team, optimizing operational procedures, and driving performance improvements. This role requires strong leadership skills, strategic thinking and the ability to foster a collaborative work environment.
Responsibilities:
- Develop and implement operational strategies that align with the Clubs goals
-Oversee daily operations, ensuring that all processes run smoothly and efficiently
-Manage and mentor team members, fostering a culture of continuous improvement and accountability
-Analyze performance metrics to identify areas for improvement and implement changes if necessary
-Collaborate with Kitchen Manager to ensure seamless communication and coordination
-Prepare monthly reports for the committee focusing on operational issues and recommended changes
-Ensure compliance with industry regulations and company policies.
-Lead initiatives to ensure customer satisfaction through improved service delivery
-Work with vendors to develop new productions or promotions
-Conduct regular staff meetings and perform yearly staff evaluations
-Ensure all employees are in adherence to the Resolutes Club Constitution and By-Laws
-Monitor the cleanliness of the club
-Generate and present financial reports (in conjunction with the Treasurer) for financial forecasting on a monthly basis
-Ensure adherence to cash management procedures
-Check that stock is correctly rotated and stored to reduce wastage
-Ensure that all licenses are current including health, safety and liquor
-Ensure that bills or accounts payable are paid or collected on time
-Maintain and ensure that club facilities are kept in working order and manage any maintenance required
-Creation of employee schedules and adjustment of said schedules in accordance with available resources and labour regulations

Requirements:
-Proven experience in an operations management role or similar capacity
-Strong leadership skills with the ability to motivate and develop teams
-Excellent problem solving abilities and analytical skills
-Proficient in data analysis and performance metrics
- Exceptional communication skills, both verbal and written
-Ability to thrive in a fast paced environment while managing multiple priorities
Join our team as an Operations Manager where you will play a crucial role in driving our operational success! Please send your C.V. to suzanneuteck@gmail.com. Applications close on June 13/2025
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