Optical store is looking for a dedicated individual capable of delivering exceptional customer service and committed to our clients/patients. If you are professional, organized, have strong interpersonal skills, fluent in English and Spanish language and looking to grow with a firm that is family owned and very well stablished in the business, you could be a perfect addition to our team.

Key Responsibilities:
1. Answer telephone and electronic inquiries in both English and Spanish, and relay
messages from both patients and providers of products and services.
2. Schedule and confirm appointments for patients, creating an integrated database
with all patient information and case histories. Initiate and maintain confidential
medical files and records.
3. Open and distribute email and incoming email and other material, coordinating
the flow of information internally and with other departments, organizations and
providers of products and services such as insurance companies.
4. Greet visitors, ascertain nature of business and direct visitors to employer or
appropriate person. Provide recommendation to the patients regarding the best
fit prescription lenses as per their need along with the estimated cost.
5. Provide guidance and assistance to patients in matters pertaining to their insurance
Claims.
6. Intermediate knowledge of Microsoft Office
7. Perform other related duties as required.

Requirements:
- Willingness to learn our office systems and procedures
- Strong communication and interpersonal skills
- Professional, courteous, and customer-focused demeanor.
- Organized, efficient, and detail-oriented
- Proficiency in English (both verbal and written).
- Fluent in Spanish is an asset.
- Experience in Sales is an asset.

Job Type: Full-time

Language: Fluent English (required), Spanish is an asset.

Main Location: Burlington, ON

Work Location: In person

Send CV to: opticalforsuccess@gmail.com
When you call please mention you found this ad listing on OKz.ca