Marine Atlantic is a Federal Crown Corporation that provides a vital ferry service link between Newfoundland and Labrador and mainland Canada.

We are looking for a motivated and self-driven Information Technology (IT) student to join our team in North Sydney, NS for the 2024 summer season at Marine Atlantic.

The IT Student will support and assist the MAI IT-OPS department in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.

Hourly Rate of Pay: $15/hour

If you meet the listed qualifications, are interested in this exciting learning opportunity please apply online by 10 April 2024.

Information Technology (IT) Intern Duties and Responsibilities

• Assist in the deployment of IT Technology on MAI's new vessel the Alu'suinu.
• Provide technical assistance to staff and customers on hardware and software-related issues.
• Install, configure, and troubleshoot computer systems, hardware, and software
• Monitor system performance and troubleshoot any issues.
• Follow established procedures and processes for computer maintenance.
• Provide training and support to MAI users on the use of computer systems and software.
• Enter and Service Incidents in MAI's Help Desk ticketing Solution.
• Research and recommend solutions for technical problems.

Information Technology (IT) Student Requirements and Qualifications

• Computer Science, IT Support and Maintenance or IT related field
• Knowledge of computer systems and software
• Knowledge of network and system security
• Familiarity with hardware and software installation
• Excellent problem-solving and troubleshooting skills
• Strong communication and customer service skills
• Able to work independently and as part of a team
• Able to learn quickly and adapt to changing technology

Additional Information:

At Marine Atlantic, we are dedicated to building and fostering an inclusive and diverse environment, where all employees and customers feel welcomed, valued, and respected. Marine Atlantic invites applications from all qualified candidates and hires based on merit. We are committed to the principles of equitable employment for all and strongly encourage applications from women, Indigenous Peoples, persons with disabilities, visible minorities and 2SLGBTQIA community members. If you are a member of one or more of these groups, please state to which group(s) you identify in your cover letter, resume or application.

To receive this job poster in an alternative format or to discuss alternate ways of completing the online application, please contact the Marine Atlantic Human Resources Department, in confidence, at careers-carriers@ma.ca.

We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you need to be accommodated during any phase of the evaluation process, contact the Marine Atlantic Human Resources Department, in confidence, at careers-carriers@ma.ca.