Customer Service Representatives

Description

MaxSys Staffing need Customer Service Representatives.


Are you passionate about making a difference in peoples lives? Do you enjoy a fast-paced environment where you can provide excellent customer service?

We connect the biggest and most respected brands on the planet with their customers by providing customer care services to ensure consistently positive customer interactions.

Job Type: TEMPORARY To PERMANENT

Shift Time: 12:30PM 9PM

Responsibilities

  • Making Out-bound calls to current and future customers resolving issue and general queries, no sales calls.

  • Engaging in conversations with customer regarding their connection to the client and potential future transactions.

  • Respond to customer questions and objections utilizing established service de-escalation techniques and endeavor to provide resolutions the first time around.

  • Maintain a high level of professionalism and build a positive rapport with each customer.

  • Update customer information in the system after each call.

  • Build a great relationship with all the customers.

Job Requirements / Qualifications

  • Superior customer service and communication skills are a must, with a minimum of 1 year of customer service experience, preferably in donor relations or a call centre environment.

  • Ability to type at least 40 words per minute

  • Multitasking

  • Must be authorized to work in Canada

  • Should have a flexible schedule with 24/7 availability

  • High school or GED

  • Excellent written and oral communication skills

  • Experience with outbound calling.

  • Ability to work independently and be part of a team.
  • Fluent in English, both verbal and written.

Emaile resumes to n.mehta@maxsys.ca OR a.ilamurugu@maxsys.ca



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Contact Information

Contact Person:Maxsys
Address: toronto, ON,
City:City of Toronto

Other Information

Job Offered By:Professional Employer
Job Type:Full-Time

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Maxsys

On OKz since November, 2019

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Posted on: 29/11/2019 @ 04:02 pm

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