Job Description of Order Customer Service Representative

Position: Order Office Staff
Main Responsibilities:
Efficiently process and manage customer orders
Handle order inquiries, modifications and cancellations
Solve order-related issues and provide after-sales support
Maintain accurate records in the order management system

Requirements:
1 year of customer service experience (e-commerce/order processing experience preferred)
Training is available for those without experience
Good verbal/written communication skills
Proficient in Microsoft Office software
Detail-oriented, excellent problem-solving skills

We offer:
Competitive salary performance bonus
Health insurance and paid vacation
Career development opportunities
Positive team environment

Join our team and become a trusted assistant for our customers!
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