Typical Work Day
Create a pleasant and memorable stay for our guests
Check-in and check-out of guests
Take, cancel and change room reservations
Assisting with arrivals and departures of groups and tours
Addressing guest concerns
Provide information on hotel facilities and services
Answer telephone and relay telephone calls and messages
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Working Environment
Regular Activities

On-site
Flexible Hours
Working Individually
Working with the Public
Working in a Small Team
Collaborating with Many People
Extended Time Standing
Occasional Activities

Weekends
Evenings
Holidays
Potential for Dealing with Conflict
Exposure to Heights
Kneeling, Crouching, Crawling
Moving or Handling Heavy Objects
Requirements
What's Most Important

Prior experience in customer service or a similar role is preferred
Proficiency in office software (e.g., Microsoft Office, email systems) is required
Must be bondable, with a clear criminal record
Strong communication and problem-solving skills are essential
Friendly, professional demeanor with a customer-first attitude
Ability to work independently and as part of a team
Punctual, dependable, and eager to learn
Candidates must provide 2-3 professional references
1-3 years of similar experience preferred
Occupational Requirements

Clean criminal record check
Coastal Inn Antigonish
Company Overview

Coastal Inn Antigonish boasts 35 charming drive-up rooms, located conveniently on Trans-Canada Highway 104. Easy to find & a great resting place mid-way between Cape Breton & Halifax and just minutes away from St. FX.
Applying
Please apply to: manager_antigonish@coastalinns.com
When you call please mention you found this ad listing on OKz.ca