We are seeking an experienced Operations Manager to join our team in Calgary. The ideal applicant is proficient in all aspects of operations and thrives on organization, is an independent self-starter, handles stress well and can resolve problems in a friendly yet effective and efficient manner.

Essential Core Competencies:

Continual Learner
You are a life-long learner and believe that you can always learn something new each day. You are seeking opportunities to grow and expand your knowledge and seek opportunities to apply new-found knowledge to wedding planning. You are confident to acknowledge mistakes and provide ways to fix those mistakes and ensure that they do not happen in the future.
Analytical Thinker and Detail Oriented
You are driven by knowing all the details, carefully recording them, and then thoroughly executing on those details. You also take time to critically examine all the information provided to you, ask questions, and come up with your own ideas and conclusions.
Problem Seeker, Solution Finder
You are quick to find potential risks or problems and can provide potential solutions to those risks and/or problems. You can handle problems as they develop and have the flexibility to change the course of action depending on how the problem needs to be addressed. Depending on the situation, you may have to act on those solutions or bring them to the attention of your supervisor. You are a goal oriented, organized, structured person who strives to meet all deadlines.
Project Management and Organization
You can work on multiple projects at the same time and can manage projects with conflicting priorities. You are also able to communicate when deadlines, number of projects, and priorities are overwhelming to your supervisor. You continually strive to improve systems and processes for efficiency and effectiveness and have excellent critical thinking skills. You can assess requests and prioritize items that require immediate attention and possess strong organizational and planning skills to complete a high volume of work in a fast-paced environment.
Communication
You understand that communication between you and your supervisor, clients, and vendors is the key to successful weddings. You take the time to clearly communicate through different mediums (oral and written communications) to keep everyone up to date on projects and key priorities.
Collaboration and Relationships
You seek to build meaningful relationships with your clients and vendor partners. You work to create new professional relationships with potential partners inside and outside of the company and industry. You understand that weddings are a collaboration between the couple, the vendor partners, and the wedding planner. You can lead the team and put the team first. You possess exceptional customer service acumen through timely communications and a
personalized, empathetic approach.


Qualifications:
Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), Google Drive and Canva is required.
Prior experience with calendar management and meeting logistics is required.
A certificate, diploma, or degree in the Events, Weddings, and Social Event Planning, or Tourism Management field is an asset.
Previous experience in the weddings, event or hospitality industry is an asset
You are professional in both appearance and the way you carry yourself both inside and outside the workplace. This includes on social media.
Finally, you need to be a problem solver and be able to take direction from numerous individuals. A team player would be ideal who thrives in a positive and outgoing work environment.

Requirements:
Must be interested in the aesthetics of events.
Must have access to a computer, email, and cellular phone.
Must have reliable transportation.
Must be willing to work Mondays, Thursdays, and Fridays.
This position will be approximately 20 hours to start and will grow into full-time.
A class 5 driver's license and a reliable vehicle are a must.
Tasks include pick ups and returns using company vehicle, inventory in our small warehouse, light cleaning and dusting as needed.
Salary $22 per hour.

Please apply with an introductory email indicating why you are interested in this position to: lindsay@25thhour.ca. Please also provide a resume in PDF format and be willing to provide references upon request.
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