MAIN DUTIES AND RESPONSIBILITIES:
 Register arriving guests and assign rooms.
 Process group arrivals and departures.
 Take, cancel and change room reservations.
 Provide information on hotel facilities and services.
 Process guests' departures, calculate charges and receive payments.
 Balance cash and complete balance sheets, cash reports and related forms.
 Maintain an inventory of vacancies, reservations and room assignments.
 Follow emergency and safety procedures.
 Clerical duties (i.e. faxing, filing, photocopying).
 Answer telephone and relay telephone calls and messages.
 Perform light housekeeping and cleaning duties.
 Provide customer service.
 Answer inquiries regarding hotel services and registration by letter, by telephone and in
person, provide information about services available in the community and respond to
guests' complaints.
 Compile and check daily record sheets, guest accounts, receipts and vouchers using
computerized or manual systems.
 Present statements of charges to departing guests and receive payment.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES:
Computer and technology knowledge
 Word processing software
 Computerized bookkeeping system
 Spreadsheet
 Internet
Work conditions and physical capabilities
 Overtime required
 Standing for extended periods
Personal suitability
 Client focus
 Dependability
 Efficient interpersonal skills

 Flexibility
 Organized
 Reliability
 Team player
 Work Term: Permanent
 Work Language: English
WAGE: $ 17.00 per hour
Job type: Full-time
Work term: Permanent
Hours: 40 hours per week
Schedule:
 Holidays
 Monday to Friday
 Weekends
 Day/Night shift

How to Apply: email only
email to silverwoodins@gmail.com
When you call please mention you found this ad listing on OKz.ca