Join Our Growing Team: Digital Customer Experience and Interaction Specialist Wanted!

Position Details:

Hours:

• Part-time initially, with a blend of remote and in-person work, with the possibility to transition to full-time as our business expands.
• Flexible scheduling: 4-5 days a week, Mon-Sat.
• Work hours: 9:30am to 6:30pm, with flexibility to discuss scheduling needs. Overtime may be required during peak times, special events, staff shortages or for inventory purposes.
• Immediate position available; however, we are committed to finding the ideal fit for our team.

Hourly Rate:

• $18-$23 per hour, commensurate with experience and qualifications.

Responsibilities:

• Developing and implementing social media strategies to increase brand awareness and engagement.
• Creating and curating content for various social media platforms, including Facebook, Instagram, and Twitter.
• Monitoring and responding to customer inquiries and comments across social media channels promptly and professionally.
• Acting as the primary point of contact, answering phones and emails from customers, and greeting them in person during special events/busy times.
• Collaborating with the team to coordinate marketing campaigns and promotions.
• Assisting with online inventory management and advertising.

Skills Required:

• Exceptional communication skills, both verbal and written, with a friendly and engaging demeanor.
• Creative mindset for storytelling and content creation across multiple social media platforms.
• Effective management of social media platforms and scheduling tools.
• Previous social media management or marketing experience preferred.
• Clear and articulate speech; proficiency in a second language is a bonus.
• Possessing basic computer skills, understanding both software and hardware fundamentals.
• Have the ability to commute to our location in Airdrie.

What We Are Not Seeking:

• Disruptive Behavior: We seek team members who uphold professionalism and respect for colleagues.
• Inconsistency: We prioritize reliability and consistency in fulfilling responsibilities.
• Negative Attitude: We value a positive and constructive approach to challenges.
• Lack of Initiative: We look for individuals who proactively take ownership and contribute positively to team goals.

Why Join Us:

• Shape Our Brand: Your voice matters. Join us in defining our brand's identity and impact in the community.
• Grow with Us: We're committed to your growth. As our business expands, so do your opportunities for advancement and skill development.
• Supportive Environment: We value your well-being and contributions. Join a team where you're respected, valued, and empowered to succeed.
• Long-Term Vision: We're here for the long haul and have strong roots already. Join us in realizing our vision for expansion.

About Us:

Since 2011, we've been the go-to source for computer solutions in Airdrie. Our dedication to excellence is matched only by our passion for technology. As we embark on an exciting expansion journey, we're seeking a tech-savvy individual who thrives on engaging with our community through social media and marketing initiatives. Our team, comprised of one permanent employee and a dedicated group of temporary workers, shares our commitment to excellence. At our core, we foster a relaxed yet diligent work environment, valuing a strong work ethic above all else. We're proud to grow alongside our staff, building lasting relationships.
This position offers both in-person and remote work opportunities and is open to local candidates only. In addition, understanding our local market is essential to us, as we're deeply rooted in our community and committed to its long-term prosperity.
Furthermore, we're passionate about environmental sustainability and community involvement. We prioritize recycling and reusing as part of our commitment to being responsible corporate citizens.

Apply Today:

If you're passionate about social media, marketing, customer interaction, and envision yourself as an integral part of our expanding team, we encourage you to explore our website at dbcscomputer.ca and submit your application, or simply email service@dbcscomputer.ca

Alternatively, you may apply in person. Please note that we do not accept applications by phone. Selected candidates will be contacted for interviews, which may include phone interviews. We kindly ask that you refrain from calling to apply or inquire.
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