Job Description:Job Description OCR Canada (a Levata company) – With over 40 years of providing solutions and products to customers within the IT industry! OCR Canada is looking for a high-energy, driven self-starter to sell the most trusted brands in the AIDC (Barcodes) industry. Location: 25 Royal Crest Court, Markham, ON L3R 9X4 What You'll do:Perform shipping and receiving duties.Create and request customer and vendor, RMA's for credit or exchange.Manage Customer RMA requests and receipts and Vendor VRMA's by reviewing NetSuite reporting. Daily follow up with sales team, suppliers and customers via email, phone or in person as required. Ensure RMA/VRMA's notes and status is updated daily, and consistently followed up to resolve and dose on a timely basis.Trace and investigate missing or damaged gear/packaging, with customers, vendor or various carriers.Process transactions in NetSuite to display inventory movement and updated RMA status.Physically verify and check goods before they are shipped.Investigate defective materials, short shipments, over shipments and/or any other variances and discrepancies.Manage rmareturns@ocr.ca shared inbox. Disburse or address incoming emails, organize and respond to all senders accordingly,Assist the warehouse staff with shipping and receiving if backup is required.Perform and assist in other general warehouse duties and projects as assigned.Back up/ Cross training for full Logistics Coordinator back up during absences or busy time periods. This includes full knowledge on various shipping methods and features, over-sized issues, rush urgent, cross border issues, commercial invoices and NAFTA requirements, and assist sales reps and staff by sharing knowledge and best practicesThis role will work to effectively coordinate all customer and vendor returns, for credit or exchange. There will be regular communication with vendors, customers and all office staff, and assistance with verification and shipping of the goods. This is a high-volume role, and this individual is responsible for ensuring all items are shipped within a timely manner.Perform other general warehouse duties as assigned Preferred CharacteristicsDetail orientedInterpersonal, oral, and written communication skillsAbility to prioritize and manage time and assignmentsFast-pacedAbility to work independently Company Description OCR Canada is a global solution provider of supply chain automation and access control products, software, and services. OCR Canada is the leading reseller in Canada, serving Canadian customers coast to coast with a proven track record of innovation in data collection and automated identification data capture (AIDC ) solutions. The company goes to market with industry-leading websites, technically trained sales professionals, and solution architects. We are looking to continue our growth through the expansion of our core assets, new marketing, and product initiatives, and acquisition of additional capabilities. OCR Canada is a global solution provider of supply chain automation and access control products, software, and services. OCR Canada is the leading reseller in Canada, serving Canadian customers coast to coast with a proven track record of innovation in data collection and automated identification data capture (AIDC ) solutions. The company goes to market with industry-leading websites, technically trained sales professionals, and solution architects. We are looking to continue our growth through the expansion of our core assets, new marketing, and product initiatives, and acquisition of additional capabilities.Company Description:OCR Canada is a global solution provider of supply chain automation and access control products, software, and services. OCR Canada is the leading reseller in Canada, serving Canadian customers coast to coast with a proven track record of innovation in data collection and automated identification data capture (AIDC ) solutions. The company goes to market with industry-leading websites, technically trained sales professionals, and solution architects. We are looking to continue our growth through the expansion of our core assets, new marketing, and product initiatives, and acquisition of additional capabilities. OCR Canada is a global solution provider of supply chain automation and access control products, software, and services. OCR Canada is the leading reseller in Canada, serving Canadian customers coast to coast with a proven track record of innovation in data collection and automated identification data capture (AIDC ) solutions. The company goes to market with industry-leading websites, technically trained sales professionals, and solution architects. We are looking to continue our growth through the expansion of our core assets, new marketing, and product initiatives, and acquisition of additional capabilities.

Job ID: 46226228
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OCR Canada Ltd

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